Dear Guelph community,

In February 2024, ARCH (HIV/AIDS Resources & Community Health) was notified that they will no longer be receiving core funding from the Ministry of Health.

As of April 1st, services that were delivered by ARCH in Guelph will be delivered in partnership by ACCKWA (The AIDS Committee of Cambridge Kitchener Waterloo and Area) and Guelph CHC (Community Health Centre), with funding directed by the Ministry of Health.

    • Guelph CHC will deliver harm reduction services
    • ACCKWA will deliver HIV support services.

We know this can be a stressful time and you may have questions. You can still access your doctor, harm reduction supplies and additional support!

This webpage was prepared in partnership with ACCKWA, ARCH, & the Guelph CHC to support community members who access services.

I am living with HIV, or seeking HIV-related Care in Guelph…

Q: Where do I go for my doctor’s appointment?

A: You will go to the same location and see the same doctor. This change will not impact your medical care.

Q: Where can I get help with practical support (housing, food, mental health support)?

A: Anyone needing immediate support can contact ACCKWA or Guelph CHC.

We expect no interruptions to services.

ACCKWA will be available as needed, in a temporary space at a GCHC location until they can establish a permanent space in Guelph.

Q: I have more questions. Who should I call?

Guelph CHC – 519-780-5298 ext 140

ACCKWA – 519-570-3687

Who is the Guelph Community Health Centre?

Guelph CHC already delivers HIV clinical services & gender affirming care. They also deliver a range of harm reduction services in partnership with public health partners.

I am accessing PrEP Clinic services through ARCH….

Q: I am receiving PrEP health care. Where do I go for my doctor’s appointment?

A: You will go to the same location and see the same doctor. This change will not impact your medical care.

I am accessing gender affirming care or trans related supports in Guelph….

Q: I am receiving gender affirming health care. Where do I go for my doctor’s appointment?

A: You will go to the same location and see the same doctor. This change will not impact your medical care.

I access harm reduction supplies in Guelph…

Q: Where can I pick up harm reduction supplies (syringes, alcohol prep pads, distilled water, etc)?

A: Supplies are available at the same Guelph CHC locations, 176 Wyndham St. North (Stay Sharp), and 77 Westmount.

Q: I have more questions, who should I call?

A: Call us at (519) 821-6638 ext. 302

How to Connect with your Healthcare Provider at the Guelph CHC

For those who are struggling to connect with your healthcare provider, whether it be to change an appointment, make an appointment, or follow up with your healthcare provider, let’s make it easier for you.

Click on the below link and scroll to the bottom of the page:

https://guelphchc.ca/hiv-and-gender-affirming-care/

This will take you to the Guelph CHC website with direct links to requesting an appointment.

What happens next?

We are working fast to keep services running smoothly. We will be looking for feedback and putting more services in place in the next few months.

We will share more as soon as we can. If you have questions, please reach out to the numbers listed above.

Guelph CHC and ACCKWA will post updates whenever they are available, on our websites.

Guelph HIV Services in the News